Implementing a Patient Portal for the Remote Follow-Up of Self-Isolating Patients With COVID-19 Infection Through Patient and Stakeholder Engagement (the Opal-COVID Study): Mixed Methods Pilot Study

Yuanchao Ma   ^{1, 2, 3, 4} , MScA ;   David Lessard   ^{1, 2, 3} , PhD ;   Serge Vicente   ^{1, 2, 5, 6} , PhD ;   Kim Engler   ^{1, 2} , PhD ;   Adriana Rodriguez Cruz   ³ , PhD ;   Moustafa Laymouna   ^{1, 2, 6} , MD ;   Opal-COVID Patient Expert Committee   ⁷ ;   Tarek Hijal   ⁸ , MD, MSc, CM ;   Lina Del Balso   ³ ;   Guillaume Thériault   ³ ;   Nathalie Paisible   ³ , BSc ;   Nadine Kronfli   ^{1, 2, 3, 9} , MD ;   Marie-Pascale Pomey   ^{10, 11, 12} , MD, PhD ;   Hansi Peiris   ¹ , BSc ;   Sapha Barkati   ^{2, 9} , MD, MSc ;   Marie-Josée Brouillette   ^{1, 3, 13} , MD ;   Marina Klein   ^{1, 2, 3, 9} , MD, MSc ;   Joseph Cox   ^{1, 3, 14} , MD, MSc ;   Alexandra de Pokomandy   ^{1, 2, 3, 6} , MD, MSc ;   Jamil Asselah   ¹⁵ , MD ;   Susan J Bartlett   ^{1, 9} , MD, PhD ;   Bertrand Lebouché   ^{1, 2, 6, 16} , MD, PhD

¹ Center of Outcomes Research and Evaluation, Research Institute of the McGill University Health Centre, Montreal, QC, Canada

² Infectious Diseases and Immunity in Global Health Program, Research Institute of McGill University Health Centre, Montreal, QC, Canada

³ Chronic Viral Illness Service, McGill University Health Centre, Montreal, QC, Canada

⁴ Department of Biomedical Engineering, Polytechnique Montréal, Montreal, QC, Canada

⁵ Department of Mathematics and Statistics, University of Montreal, Montreal, QC, Canada

⁶ Department of Family Medicine, Faculty of Medicine and Health Sciences, McGill University, Montreal, QC, Canada

⁷ See Acknowledgments, Montreal, QC, Canada

⁸ Department of Radiation Oncology, McGill University Health Centre, Montreal, QC, Canada

⁹ Department of Medicine, Faculty of Medicine and Health Sciences, McGill University, Montreal, QC, Canada

¹⁰ Research Centre of the University of Montreal Hospital Centre, Montreal, QC, Canada

¹¹ Centre of Excellence on Partnership with Patients and the Public, Montreal, QC, Canada

¹² Department of Health Policy, Management and Evaluation, School of Public Health, University of Montreal, Montreal, QC, Canada

¹³ Department of Psychiatry, Faculty of Medicine and Health Sciences, McGill University, Montreal, QC, Canada

¹⁴ Department of Epidemiology, Biostatistics and Occupational Health, Faculty of Medicine and Health Sciences, McGill University, Montreal, QC, Canada

¹⁵ Department of Medicine, Division of Medical Oncology, McGill University Health Centre, Montreal, QC, Canada

¹⁶ Chronic Viral Illness Service, McGill University Health Centre, Montreal, QC, Canada