This paper is in the following e-collection/theme issue:

Opinion: Viewpoints, Columns, and Perspectives (13) Chatbots and Conversational Agents (755) Generative Language Models Including ChatGPT (747) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2177) AI-Powered Therapy Bots and Virtual Companions in Digital Mental Health (32) Foundation Models and Their Applications in AI (52)

Published on in Vol 17 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/69534, first published .
Is This Chatbot Safe and Evidence-Based? A Call for the Critical Evaluation of Generative AI Mental Health Chatbots

Is This Chatbot Safe and Evidence-Based? A Call for the Critical Evaluation of Generative AI Mental Health Chatbots

Is This Chatbot Safe and Evidence-Based? A Call for the Critical Evaluation of Generative AI Mental Health Chatbots

Authors of this article:

Acacia Parks1 Author Orcid Image ;   Eoin Travers1 Author Orcid Image ;   Ramesh Perera-Delcourt1 Author Orcid Image ;   Max Major1 Author Orcid Image ;   Marcos Economides1 Author Orcid Image ;   Phil Mullan1 Author Orcid Image
Article Authors Cited by (6) Tweetations Metrics

Journals

  1. Olla P, Wodwaski N, Long T. Beyond the Bot: A Dual-Phase Framework for Evaluating AI Chatbot Simulations in Nursing Education. Nursing Reports 2025;15(8):280 View
  2. Fattouh D. Shifting from social media to AI Chatbots: Saying goodbye to digital mental harms?. Strategic Business Research 2025;1(1):100011 View
  3. Li J, Shi C. Who do we follow online? An experimental study on source clarity and social proximity in digital health communication. Frontiers in Public Health 2025;13 View
  4. Ostermann M, Freyer O, Verhees F, Kather J, Gilbert S. If a therapy bot walks like a duck and talks like a duck then it is a medically regulated duck. npj Digital Medicine 2025;8(1) View
  5. Duffourc M, Verhees F, Gilbert S. Artificial intelligence characters are dangerous without legal guardrails. Nature Human Behaviour 2025 View
  6. Sobowale K, Humphrey D, Zhao S. Evaluating Generative AI Psychotherapy Chatbots Used by Youth: Cross-Sectional Study. JMIR Mental Health 2025;12:e79838 View